Privacy Policy of Vtechies Pvt. Ltd.

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, store, use, and share your data when you interact with vtechies.co.in, and how you can exercise your rights. We comply with:

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011.
  • The Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Data We Collect

We may collect:

  • Personal Data: Name, email, phone, company, job title, correspondence.
  • Usage Data: IP address, browser type, device OS, pages visited, timestamps.
  • Cookies & Tracking: Cookies, web beacons, and analytics tools like Google Analytics help us improve site functionality and user experience.

3. How We Use Your Data

We use data to:

  • Provide, maintain, and improve our services.
  • Communicate updates, respond to inquiries.
  • Protect our site and prevent fraud.
  • Comply with legal obligations.

4. Data Sharing & Disclosure

We may share information:

  • With third-party service providers (e.g., hosting, analytics, support) under confidentiality terms.
  • For legal or regulatory requirements—e.g., courts, law enforcement.
  • During business transitions like mergers or acquisitions.
    We do not sell your personal data.

5. Data Retention

  • Personal data is retained only as long as necessary for service delivery, legal compliance, or resolving disputes.
  • Usage data may be retained longer if needed for analytics or security.

6. Your Rights Under Indian Law

Under the DPDP Act 2023, you have rights to:

  • Access, correct, or delete personal data we hold.
  • Withdraw consent or object to processing.
  • Lodge grievances via our Grievance Officer.

Grievance Officer Contact:

  • Email: info@vtechies.co.in
  • Response time: Acknowledgement within 48 hours, resolution within 30 days

7. Security

We implement reasonable technical and organizational measures (e.g., SSL encryption, access controls) to safeguard your data. However, no system is completely secure.

8. Cookies

We use cookies for essential functionality, preferences, and analytics. You may disable cookies in your browser, but this may limit site features.

9. Changes to This Policy

We may update this Privacy Policy. We’ll notify you by posting the updated version on our website with the revised effective date.

10. Contact Us

If you have any questions or wish to exercise your data rights, contact us at:
info@vtechies.co.in or +91-8121-1515 99